In this video I look at changing the experiences users/customers have in mass consumer environments (i.e. fast food restaurants) and the decisions faced in implementing those changes.
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The Lost Art of Critique
Recently I have been noticing a trend in the way people are offering “critiques”, or “feedback” within the various design communities. I am pretty sure this is nothing new, but as of late three particular events have brought to into focus a very negative of this aspect of our community interaction. (more…)
User Experience Resources for Front End Designers
This post is a list of great UX resources for front end designers, and anyone else looking to find good reading and people to interact with in the UX community.
around the internets
