Evangelizing User Centered Design Pt.2
In the last video I introduced the series and talked a bit about paying our dues, and listening for the real needs when trying to make a case for a user-centered design approach. In part two of the series I discuss the idea of having good reference materials to help in educating others, and validating your position.
I mentioned a great presentation by Whitney Hess about Creating a Culture of UX. make sure to check it out s Whitney provides a great presentation (as usual) and some great resources that relate to this topic.
Again I would encourage you to share frustrations, tips, and experiences when trying to promote a user centered approach to design.