Comments on: Friday Vidcast 10-30-09 http://www.thisisaaronslife.com/friday-vidcast-10-30-09/ A Practical Look At User Experience and Interactive Design Sat, 21 Jan 2012 03:32:24 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: 7Maximes-news for designers and Web developers http://www.thisisaaronslife.com/friday-vidcast-10-30-09/comment-page-1/#comment-7858 7Maximes-news for designers and Web developers Tue, 06 Sep 2011 17:23:53 +0000 http://www.thisisaaronslife.com/?p=1457#comment-7858 [...] of the things Aaron Irizarry said in a recent videocast stuck out. He advised us to mind the skill gap between us and clients and to bridge these [...] [...] of the things Aaron Irizarry said in a recent videocast stuck out. He advised us to mind the skill gap between us and clients and to bridge these [...]

]]> By: The Importance Of Customer Service To Your Freelance Business - Noupe http://www.thisisaaronslife.com/friday-vidcast-10-30-09/comment-page-1/#comment-7430 The Importance Of Customer Service To Your Freelance Business - Noupe Fri, 19 Aug 2011 12:21:41 +0000 http://www.thisisaaronslife.com/?p=1457#comment-7430 [...] of the things Aaron Irizarry said in a recent videocast stuck out. He advised us to mind the skill gap between us and clients and to bridge these [...] [...] of the things Aaron Irizarry said in a recent videocast stuck out. He advised us to mind the skill gap between us and clients and to bridge these [...]

]]> By: The Importance Of Customer Service | jiC http://www.thisisaaronslife.com/friday-vidcast-10-30-09/comment-page-1/#comment-3560 The Importance Of Customer Service | jiC Sat, 28 Aug 2010 11:49:55 +0000 http://www.thisisaaronslife.com/?p=1457#comment-3560 [...] of the things Aaron Irizarry said in a recent videocast stuck out. He advised us to mind the skill gap between us and clients and to bridge these [...] [...] of the things Aaron Irizarry said in a recent videocast stuck out. He advised us to mind the skill gap between us and clients and to bridge these [...]

]]> By: The Importance Of Customer Service To Your Freelance Business | SeanBurdick http://www.thisisaaronslife.com/friday-vidcast-10-30-09/comment-page-1/#comment-2538 The Importance Of Customer Service To Your Freelance Business | SeanBurdick Sat, 13 Mar 2010 11:43:24 +0000 http://www.thisisaaronslife.com/?p=1457#comment-2538 [...] of the things Aaron Irizarry said in a recent videocast stuck out. He advised us to mind the skill gap between us and clients and to bridge these [...] [...] of the things Aaron Irizarry said in a recent videocast stuck out. He advised us to mind the skill gap between us and clients and to bridge these [...]

]]> By: Freelance Advice Fridays! 12/11/09 » Arbenting Freebies - The Product of Being Creative http://www.thisisaaronslife.com/friday-vidcast-10-30-09/comment-page-1/#comment-2148 Freelance Advice Fridays! 12/11/09 » Arbenting Freebies - The Product of Being Creative Mon, 21 Dec 2009 02:45:27 +0000 http://www.thisisaaronslife.com/?p=1457#comment-2148 [...] Friday Vidcast 10–30-09 [...] [...] Friday Vidcast 10–30-09 [...]

]]> By: links for 2009-10-31 « random thoughts and casual ruminations http://www.thisisaaronslife.com/friday-vidcast-10-30-09/comment-page-1/#comment-1960 links for 2009-10-31 « random thoughts and casual ruminations Sun, 01 Nov 2009 22:12:29 +0000 http://www.thisisaaronslife.com/?p=1457#comment-1960 [...] Friday Vidcast 10-30-09 | This Is Aarons Life – Web Design, Graphic Design, and UX Articles. [...] [...] Friday Vidcast 10-30-09 | This Is Aarons Life – Web Design, Graphic Design, and UX Articles. [...]

]]> By: Rob Bowen http://www.thisisaaronslife.com/friday-vidcast-10-30-09/comment-page-1/#comment-1958 Rob Bowen Fri, 30 Oct 2009 22:25:19 +0000 http://www.thisisaaronslife.com/?p=1457#comment-1958 I agree with Brian, that most of us probably put on a different face for our clients than when we vent (and possibly exaggerate our frustration for effect) online. But I know what you are getting at. Most of us allow that frustration to limit our interactions with clients instead of expanding them to be as helpful as you suggest. Your suggestion is a really great one, and I share your idea on the return business that it would generate. I think this is great advice that, unfortunately, will likely go largely unpracticed...though I guess that's good for the rest of us ;). Thanks for yet another great vidcast. I agree with Brian, that most of us probably put on a different face for our clients than when we vent (and possibly exaggerate our frustration for effect) online. But I know what you are getting at. Most of us allow that frustration to limit our interactions with clients instead of expanding them to be as helpful as you suggest. Your suggestion is a really great one, and I share your idea on the return business that it would generate.

I think this is great advice that, unfortunately, will likely go largely unpracticed…though I guess that’s good for the rest of us ;) . Thanks for yet another great vidcast.

]]> By: Liz http://www.thisisaaronslife.com/friday-vidcast-10-30-09/comment-page-1/#comment-1957 Liz Fri, 30 Oct 2009 20:31:58 +0000 http://www.thisisaaronslife.com/?p=1457#comment-1957 Hey Aaron, I made a video response to this one: http://www.cmdshiftdesign.com/blog/2009/10/30/i-love-my-clients/ Hey Aaron, I made a video response to this one: http://www.cmdshiftdesign.com/blog/2009/10/30/i-love-my-clients/

]]> By: Christina Olivas http://www.thisisaaronslife.com/friday-vidcast-10-30-09/comment-page-1/#comment-1956 Christina Olivas Fri, 30 Oct 2009 20:09:16 +0000 http://www.thisisaaronslife.com/?p=1457#comment-1956 Geez GET OVER YOURSELF! lol. jk. yelling is fun. love the attitude and approach to this 'problem'. I definitely needed this today and I'm gonna share it with my two classmates too. We all are working on a project together for a client and the experience has been...well...interesting. It makes me appreciate being in school and working on my OWN work. Question. Have you ever order lasagna then decided you wanted shrimp! I don't know Aaron I think as a server I wouldn't be very happy. just sayin :) Geez GET OVER YOURSELF!

lol. jk. yelling is fun.

love the attitude and approach to this ‘problem’. I definitely needed this today and I’m gonna share it with my two classmates too. We all are working on a project together for a client and the experience has been…well…interesting.

It makes me appreciate being in school and working on my OWN work.

Question. Have you ever order lasagna then decided you wanted shrimp! I don’t know Aaron I think as a server I wouldn’t be very happy.

just sayin :)

]]> By: jarvo http://www.thisisaaronslife.com/friday-vidcast-10-30-09/comment-page-1/#comment-1954 jarvo Fri, 30 Oct 2009 18:13:38 +0000 http://www.thisisaaronslife.com/?p=1457#comment-1954 Hey dude I agree with you. What i grasped is, we cannot allow minor miss communications or little debates to bring in negativity between the client and the us. Both client and designer are humans so there will definitely be disagreements. According to Gary Vaynerchuck the way to beat out the client is to have better customer service than the other guy. So treat the client very well and with respect. They hired you for your skills, but you don't have to brush off their ideas immediately, make sure and analyze their idea and see if it is a good one or maybe if you can develop it into a suitable idea. If the idea isn't a good one sell your idea nicely to them, say no without saying no. Hey dude I agree with you. What i grasped is, we cannot allow minor miss communications or little debates to bring in negativity between the client and the us. Both client and designer are humans so there will definitely be disagreements. According to Gary Vaynerchuck the way to beat out the client is to have better customer service than the other guy. So treat the client very well and with respect. They hired you for your skills, but you don’t have to brush off their ideas immediately, make sure and analyze their idea and see if it is a good one or maybe if you can develop it into a suitable idea. If the idea isn’t a good one sell your idea nicely to them, say no without saying no.

]]>